Payments · Supplements4 min readUpdated October 26, 2026

International Payments for Supplement Brands

Selling supplements abroad: product rules in Canada and the EU, what changes for payments (SCA, currencies, declines, fees) and a checklist per market.

Article summary

TL;DR

Check the product rules first: Canada requires a product licence before a natural health product is sold, and the EU only allows health claims listed in its register. Then plan payments: European cards need Strong Customer Authentication, foreign issuers decline more often, currencies and local methods matter, and cross-border retries cost more. Open one market at a time, with a processor that can settle there.

  • "All natural health products (NHPs) sold in Canada require a product licence before being marketed".
  • The EU register "lists all permitted nutrition claims and all authorised and non-authorised health claims".
  • In Europe, Stripe triggers 3D Secure automatically when Strong Customer Authentication requires it.
  • Visa's excess retry fee adds $0.05 cross-border to the $0.10 domestic fee, as reported by Payway.
  • Visa's 1.5% VAMP threshold is the US level since April 2026; other regions have their own.
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This guide is part of our hub on nutraceutical payment processing. The general guide, for any business: international payment processing.

Product rules first

MarketBefore you sellSource
CanadaProduct licence and an 8-digit number (NPN) on the label, before marketingHealth Canada1Health Canada, Natural health product licensing, read October 26, 2026
European UnionHealth claims prohibited unless authorised and listed; misleading claims prohibitedRegulation 1924/20067Regulation (EC) No 1924/2006 on nutrition and health claims made on foods, Article 10, European Commission2European Commission, Nutrition and health claims, read October 26, 2026
Ads abroadPlatform rules change by country; Google allows DHEA only in US campaigns, for exampleGoogle Ads8Google Ads policy, Healthcare and medicines, read October 26, 2026
Other marketsCheck the national regulator before the first shipmentEach regulator

A label written for the US, with US structure/function claims, may not be legal elsewhere. Processors in those markets read your claims against local rules.

What changes for payments

TopicWhat changesSource
AuthenticationEuropean cards: SCA, so 3DS is triggered when requiredStripe3Stripe Docs, Authenticate with 3D Secure, read October 26, 2026
DeclinesIssuers weigh signals such as spending habits and card data; foreign merchants look less familiar5Stripe Docs, Declines, read October 26, 2026Stripe5Stripe Docs, Declines, read October 26, 2026
CurrencyPrice in local currency to avoid surprise conversionCommon practice
Local methodsWallets and local methods vary by countryPayment methods
Retry fees$0.05 cross-border on top of $0.10 per excess Visa attemptPayway4Payway, Visa excessive reattempts rule and fees, read October 26, 2026 (secondary source)
MonitoringVisa thresholds differ by region; 1.5% is the US level6Visa, Acquirer Monitoring Program fact sheet, 2025 v2Visa6Visa, Acquirer Monitoring Program fact sheet, 2025 v2

$0.10

Visa fee per excess retry, domestic, as reported by Payway

+$0.05

Added on cross-border retries

1.5%

Visa VAMP threshold, US level; other regions have their own

Tagada follows Visa and Mastercard rules and the laws that apply to payments.

Approval rates on foreign cards

Fig. 1A European card on a US store

approved declined or closed routing step

  1. CheckoutEuropean cardholder
  2. checked forSCA applies3DS triggered when required
  3. sent toIssuerAuthenticated payment
  4. returnsApprovedSettled where your processor canApproved

Without authentication where SCA applies, the payment fails.

Stripe Docs, Authenticate with 3D Secure, read October 26, 2026.

Fig. 2Each market, its product rule and its payment rule

  1. United States

    Product: structure/function claims written for the US. Payment: Visa's 1.5% VAMP threshold.

  2. Canada

    Product: a licence and an 8-digit NPN on the label before marketing. Payment: local currency, approvals measured by card country.

  3. European Union

    Product: only authorised health claims from the register. Payment: SCA, with 3DS triggered when required.

  4. Other markets

    Product: check the national regulator before the first shipment. Payment: Visa thresholds differ by region.

Product rules come first: a payment setup can't fix an unlicensed product.

Health Canada; European Commission and Regulation (EC) No 1924/2006; Stripe Docs; Visa Acquirer Monitoring Program fact sheet.

Before you open a market

How Tagada helps

Route each country to the processor that performs there

  • Routing across Stripe, Adyen and TagadaPay with one logic, cascade on decline
  • Native 3DS2, device intelligence and a rules engine
  • One-page checkout with Apple Pay and Google Pay
  • TagadaPay lists "Supplements / nutra" among its industries; each file is underwritten, with enhanced review on regulated verticals

Plans are on the pricing page.

Route each country to the processor that performs there

Nick Bonnassies

CMO at Tagada

CMO at Tagada. Before Tagada, Nick built direct-to-consumer brands that generated over $115M in sales, raised over $25M in crowdfunding and sold two of them. He also works as a fractional CMO on marketing operations and AI systems.

Frequently asked questions

Can I sell US supplements internationally?

Often, but each market has product rules. Canada requires a product licence before a natural health product is marketed; the EU prohibits health claims that aren't authorised and listed. Check before you ship.

Why are foreign cards declined more on my store?

Issuers judge on spending habits and card data, and a foreign merchant looks less familiar. In Europe, missing authentication causes failures; trigger 3DS where SCA applies.

Do I need a separate merchant account for each country?

Not always. Some processors settle in several regions; others need a local entity or account. Local acquiring can improve approvals, and routing by country lets you use each where it performs best.

Does Strong Customer Authentication apply to my US store?

It applies to European cardholders' payments covered by SCA, and Stripe triggers 3DS automatically when it's required. Renewals off-session follow exemption rules set by the processor.

Sources

Checked October 26, 2026
  1. Health Canada, Natural health product licensing, read October 26, 2026
  2. European Commission, Nutrition and health claims, read October 26, 2026
  3. Stripe Docs, Authenticate with 3D Secure, read October 26, 2026
  4. Payway, Visa excessive reattempts rule and fees, read October 26, 2026 (secondary source)
  5. Stripe Docs, Declines, read October 26, 2026
  6. Visa, Acquirer Monitoring Program fact sheet, 2025 v2
  7. Regulation (EC) No 1924/2006 on nutrition and health claims made on foods, Article 10
  8. Google Ads policy, Healthcare and medicines, read October 26, 2026

TagadaPay

Sell abroad with a processor that settles there

Tell us what you sell and how you sell it. Each application is underwritten, and approval is not guaranteed.

  1. 01Tell us what you sell and how
  2. 02Underwriting reviews your business
  3. 03Process through TagadaPay alongside your other processors